Bet365 Privacy Policy

Bet365 collects personal information necessary to provide online betting and gaming services. This includes:

• Full name, date of birth, and contact details
• Residential address and identification documents
• Payment instrument details and transaction history
• Device information, IP addresses, and browsing behaviour
• Communication records and customer support interactions

The operator implements technical and organisational measures to protect user data. Security protocols include encrypted data transmission, secure server infrastructure, access controls, and regular security audits. All information is stored in compliance with Indian data protection laws and international standards.

Users retain the right to access, correct, or delete their personal information at any time. Requests can be submitted through the account settings or by contacting customer support. The operator will respond to such requests within a reasonable timeframe and in accordance with applicable legal obligations. Compliance with Indian regulations, including the Information Technology Act, 2000, and associated rules, is maintained throughout all data processing activities.

Personal data collected by the platform is used for the following purposes:

• Account Management: Creating, maintaining, and verifying user accounts
• Transaction Processing: Facilitating deposits, withdrawals, and payment reconciliation
• Service Delivery: Enabling access to betting markets, casino games, and live streaming features
• Compliance and Verification: Conducting Know Your Customer (KYC) checks, age verification, and anti-money laundering procedures
• Customer Support: Responding to queries, resolving disputes, and providing assistance
• Service Improvement: Analysing usage patterns to enhance platform functionality and user experience
• Marketing Communications: Sending promotional offers, bonuses, and updates (subject to user consent)
• Legal Obligations: Meeting regulatory requirements and cooperating with law enforcement when necessary

All processing activities are conducted lawfully and transparently. Users are informed of the purpose before data collection occurs. The operator does not use information for purposes beyond those stated without obtaining additional consent.

Users can access and manage their personal data through the account dashboard. The platform provides tools to:

• View stored personal details and transaction history
• Update contact information, communication preferences, and security settings
• Request correction of inaccurate or incomplete data
• Initiate account closure and data deletion procedures

To update information, users should log in to their account and navigate to the profile section. For data deletion requests, users must contact customer support and provide verification of identity. Deletion requests will be processed within 30 days, subject to legal retention requirements.

By using the platform, users consent to security checks conducted to verify identity and prevent fraud. Payment data is processed by authorised payment service providers in accordance with industry standards. The operator does not store complete payment card details on its servers. All financial transactions are conducted through secure, encrypted channels to protect user information from unauthorised access.

The platform is intended for users aged 18 years and above. Registration and participation in betting or gaming activities are strictly prohibited for minors. The operator takes the protection of children seriously and implements measures to prevent underage access.

The operator cannot independently verify the age of users without submission of valid identification documents. Users are required to provide proof of age during the verification process. Falsification of age information is a violation of the Terms and Conditions and may result in account suspension and forfeiture of funds.

If a parent or guardian becomes aware that a minor has registered an account or provided personal information, they should contact customer support immediately. Upon verification, the operator will delete the minor’s data from its systems and close the account. No funds deposited by minors will be refunded, as participation by underage users is prohibited under Indian law.

Personal data may be transferred to and processed in countries outside India where the operator’s partners, service providers, and affiliates are located. These transfers are necessary to provide seamless access to betting markets, payment processing, customer support, and technical infrastructure.

By using the platform, users consent to the transfer of their information to jurisdictions that may have different data protection laws than those in India. The operator ensures that all partners and service providers adhere to strict confidentiality standards and implement appropriate safeguards to protect user data.

Data transferred internationally is subject to contractual obligations that require recipients to maintain the same level of protection as applied within India. The operator regularly reviews its partners’ compliance with data protection standards and takes action to address any identified risks.

This legal disclaimer may alter the scope or effects of certain rules contained in the Privacy Policy. The disclaimer applies when the user accepts the policy through registration, login, or continued use of the platform. Acceptance may be indicated by electronic signature, explicit consent during account creation, or accession through use of services.

The operator reserves the right to modify the Privacy Policy at any time to reflect changes in legal requirements, business practices, or technological developments. Users will be notified of significant changes through email or prominent notices on the website. Continued use of the platform following such notification constitutes acceptance of the revised policy.

In the event of a conflict between the Privacy Policy and applicable laws, the legal requirements will prevail. The operator will comply with all valid legal requests for information from regulatory authorities, law enforcement agencies, and courts of competent jurisdiction.

Cookies are small text files placed on a user’s device when visiting the website. The platform uses cookies to enhance user experience, improve functionality, and collect statistical information.

Cookies are used for the following purposes:

• Performance Monitoring: Tracking page load times, error reports, and technical issues
• Behavioural Analysis: Understanding how users navigate the website and interact with features
• Personalisation: Remembering user preferences, language settings, and login status
• Marketing and Analytics: Measuring the effectiveness of promotional campaigns and identifying user interests

Cookies are retained for a period of one year from the date of placement, unless deleted earlier by the user. Users can manage cookie preferences through their browser settings. Disabling cookies may affect the functionality of certain features and limit access to personalised content. The operator does not use cookies to collect personally identifiable information without user consent.

By registering an account, accessing the website, or using any services provided by the platform, users acknowledge that they have read, understood, and accepted the Privacy Policy in its entirety. Acceptance is binding and constitutes a legal agreement between the user and the operator.

The current version of the Privacy Policy, as published on the website, takes precedence over any prior versions. Users are encouraged to review the policy periodically to stay informed of any updates or changes. If users do not agree with the terms of the policy, they should discontinue use of the platform and contact customer support to close their account.

The operator is committed to maintaining transparency and upholding user trust through responsible data practices.

Personal information may be shared with third parties under specific circumstances, including:

• Legal Compliance: Disclosure to regulatory authorities, law enforcement agencies, or courts when required by law
• Dispute Resolution: Sharing data with legal representatives, arbitrators, or mediators in the event of disputes
• Contractual Obligations: Providing information to partners and service providers involved in delivering platform services
• Business Transfers: Transferring data in the event of a merger, acquisition, or sale of assets

The operator maintains a list of authorised third parties with whom data may be shared. If a third party is not listed on the website, users will be informed of the purpose and scope of data sharing before any information is disclosed. By providing personal data, users consent to its disclosure under the circumstances outlined in this policy.

All third parties are contractually obligated to protect user information and use it solely for the purposes specified. Unauthorised use or disclosure by third parties is a breach of contract and may result in legal action.

The platform may contain links to third-party websites, including payment processors, affiliate partners, and external content providers. These websites operate independently and have their own privacy policies and terms of use. The operator is not responsible for the privacy practices, data collection, or security measures of external websites.

Users are advised to review the privacy policies of any third-party website before providing personal information. Visiting external websites through links on the platform does not constitute endorsement or assumption of responsibility by the operator. Users should exercise caution and ensure that they understand how their information will be used by third parties.

The operator takes no liability for any loss, damage, or breach of privacy resulting from interactions with external websites.