Responsible Gaming

All forms of gambling carry inherent financial risk. You must understand that losses are a natural part of betting, and chasing them rarely leads to positive outcomes. Bet365 encourages you to manage your gaming habits thoughtfully, ensuring the experience remains entertaining without compromising your financial stability or emotional health.

Set clear boundaries before you start playing. Decide how much time and money you can afford to spend, and stick to those limits. Never gamble with funds needed for essential expenses like rent, groceries, or bills. View your betting activity as a leisure pursuit, not a way to earn income or solve financial problems.

Your mental state matters. Avoid gambling when you feel upset, stressed, or under the influence of alcohol. These conditions impair judgement and increase the likelihood of impulsive decisions. Take regular breaks during gaming sessions to maintain perspective and prevent excessive play.

Use the tools provided on the platform to protect yourself. Deposit limits, session reminders, and self-exclusion features exist to help you stay in control. Responsible gaming means recognising your boundaries and seeking help when needed.

Problem gambling can develop gradually, making it difficult to identify until it causes serious harm. Recognising the warning signs early allows you to take action before the situation worsens.

• You spend more money on betting than you can afford to lose
• You chase losses by placing larger or more frequent bets
• You borrow money or sell possessions to fund your gambling
• You neglect work, studies, or family responsibilities due to gaming
• You feel anxious, irritable, or restless when not playing
• You lie to friends or family about the extent of your gambling
• You gamble to escape problems or relieve negative emotions
• You lose track of time during gaming sessions
• You attempt to stop or reduce gambling but find yourself unable to do so
• You experience relationship conflicts or financial difficulties because of betting

If you recognise multiple signs in your own behaviour, this is a serious issue requiring immediate attention. Gambling addiction affects not only your finances but your mental health, relationships, and overall quality of life. Seeking support is a sign of strength, not weakness.

Addressing problem gambling requires honest self-assessment and a willingness to make changes. The earlier you intervene, the easier it becomes to regain control over your habits.

Begin by acknowledging the problem openly. Denial only delays recovery and allows the issue to worsen. Share your concerns with someone you trust, whether a family member, friend, or professional counsellor. External support provides perspective and accountability.

Bet365 offers several preventive tools designed to help you maintain healthy gaming habits:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit into your account
• Reality Checks: Receive pop-up reminders showing how long you have been playing
• Session Time Limits: Restrict the duration of individual gaming sessions
• Loss Limits: Control the maximum amount you can lose within a specified period
• Cooling-Off Periods: Temporarily suspend your account for 24 hours, 7 days, or 30 days
• Self-Exclusion: Block access to your account for a minimum of six months
• Activity Statements: Review detailed records of your betting history to identify patterns
• Account Closure: Permanently close your account if you feel unable to gamble safely
• Contact Restrictions: Opt out of promotional communications to reduce temptation
• Professional Referrals: Access information about treatment services and support organisations

Combine these tools with practical lifestyle changes. Remove gambling apps from your devices, avoid environments where betting is common, and find alternative activities to occupy your time. Professional therapy can provide structured support and proven strategies for overcoming addiction.

You do not have to face problem gambling alone. Professional organisations across India offer confidential support, counselling, and treatment services.

• Gamblers Anonymous India: Community-based peer support groups meeting regularly in major cities (www.gamblersanonymous.org.in)
• Connecting Trust: Mental health organisation providing addiction counselling services in Mumbai and other locations (+91-9922001122)
• iCall Psychosocial Helpline: Free and confidential telephone and email counselling service run by TISS Mumbai (9152987821, [email protected])
• NIMHANS Centre for Addiction Medicine: Leading psychiatric hospital in Bangalore offering specialised addiction treatment programmes (nimhans.ac.in)
• BeGambleAware: International resource providing information and links to treatment services (begambleaware.org)
• GamCare: UK-based charity offering free support, advice, and counselling for problem gamblers and their families (gamcare.org.uk)

These organisations understand the challenges of gambling addiction and can connect you with appropriate treatment. Early intervention significantly improves recovery outcomes.

If you are struggling with addiction or have concerns about your gaming habits, the customer support team at Bet365 can provide guidance and help you access the necessary tools. Do not hesitate to reach out.

• Live Chat: Available 24/7 through your account dashboard
• Email: Send detailed enquiries to [email protected]
• Telephone: Call the India helpline for direct assistance
• Help Centre: Browse comprehensive articles and FAQs on responsible gaming policies

Your safety and wellbeing remain our priority. Use these resources whenever you need support or information about maintaining control over your play.