Bet365 Rules and Regulations in India

By registering an account on our platform, you automatically accept and agree to be bound by these terms and conditions in their entirety. Your continued use of our services constitutes ongoing acceptance of any modifications we make to these regulations.

Eligibility Requirements

You must meet specific criteria to use our platform:

• You must be at least 18 years of age or the legal age for betting in your jurisdiction, whichever is higher
• You must be physically located in India when accessing our services
• You must provide accurate and complete registration information
• You must not be registered on any self-exclusion scheme or prohibited from betting activities
• You must use the platform for personal entertainment purposes only

Modifications to Terms

We reserve the right to amend, update, or modify these terms at any time without prior notice. Changes become effective immediately upon publication on our platform. You are responsible for reviewing these terms regularly to stay informed of any updates. Continued use of our services after modifications constitutes your acceptance of the revised terms.

Fair Use Policy

You agree to use our platform in accordance with principles of fair play and sporting integrity:

• You must not engage in fraudulent activities or collude with other users
• You must not exploit errors or system vulnerabilities for personal gain
• You must not use automated software, bots, or third-party tools to place bets
• You must not create multiple accounts to circumvent betting limits or bonus restrictions
• You must not engage in arbitrage betting or any form of advantage play that violates our policies

Intellectual Property Protection

All content on our platform, including logos, text, graphics, software, and betting odds, remains our exclusive property or that of our licensors. You may not reproduce, distribute, modify, or create derivative works from any platform content without written authorization. Unauthorized use may result in legal action and account termination.

Liability Limitations

We provide our services on an “as is” and “as available” basis. While we strive to maintain platform availability, we do not guarantee uninterrupted access or error-free operation. We are not liable for:

• Technical failures, system downtime, or connectivity issues beyond our control
• Losses arising from third-party payment processor delays or failures
• Decisions made based on odds, statistics, or information provided on the platform
• Indirect, consequential, or punitive damages related to platform use

You acknowledge that betting involves risk and that you are solely responsible for all wagering decisions.

Our payment policies ensure secure, transparent, and efficient processing of all financial transactions on the platform. You must comply with these rules when depositing funds or requesting withdrawals from your account.

Deposit Procedures

You may fund your account using approved payment methods available in India:

• UPI (Unified Payments Interface)
• Credit and debit cards (Visa, Mastercard)
• E-wallets (Paytm, PhonePe, Google Pay)
• Net banking through participating Indian banks
• Prepaid cards and vouchers where accepted

Deposit limits vary by payment method and may be adjusted based on your account status and verification level. Minimum deposit amounts typically range from ₹350 to ₹500, depending on the selected method. Maximum deposit limits are set to promote responsible betting and comply with regulatory guidelines.

All deposits are credited to your account immediately upon successful processing, though some banking methods may experience delays of up to 24 hours. No fees are charged by our platform for deposits, though your payment provider may apply transaction charges.

Withdrawal Policies

You may request withdrawals at any time, subject to the following conditions:

• Your account must be fully verified through KYC procedures
• Withdrawals must be made to the same payment method used for deposits, where possible
• Minimum withdrawal amounts typically start at ₹1,000
• You must complete any pending bonus wagering requirements before withdrawing bonus-related winnings
• Withdrawals are processed within 1-5 business days, depending on the payment method

We reserve the right to request additional documentation before processing large withdrawals or if we suspect fraudulent activity. Withdrawal fees may apply for certain payment methods or if you exceed a specified number of monthly transactions.

Transaction Security

All financial transactions are protected by industry-standard encryption protocols. We employ secure socket layer (SSL) technology to safeguard your payment information during transmission. Your payment details are never stored on our servers and are processed through certified third-party payment gateways.

Identity Verification Requirements

Before processing your first withdrawal, you must complete KYC verification by submitting:

• Government-issued photo identification (Aadhaar card, PAN card, passport, or driving license)
• Proof of address dated within the last three months (utility bill, bank statement, or rental agreement)
• Payment method verification (bank statement or screenshot showing your name and account details)

Verification typically takes 24-72 hours. Failure to provide requested documents may result in withdrawal delays or account restrictions.

Transaction Cancellation Policy

Once a deposit or withdrawal request is submitted, you cannot cancel the transaction. Deposits are final and non-refundable except in cases of technical error. Withdrawal requests may be cancelled by our platform only if we identify suspicious activity or incomplete verification.

We are committed to promoting safe and responsible betting practices among all users. Gambling should remain an enjoyable form of entertainment, not a means to solve financial problems or escape personal difficulties. If betting becomes problematic, you have access to various tools and resources to help maintain control.

Self-Management Tools

Our platform provides several features to help you manage your betting activity:

Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your account. Once established, these limits can only be reduced immediately or increased after a 24-hour cooling-off period.

Loss Limits: Establish maximum loss thresholds over specified time periods. The system automatically prevents further betting once you reach your predetermined loss limit.

Session Time Reminders: Configure alerts to notify you after spending a specified amount of time on the platform. These reminders help you maintain awareness of your betting duration.

Reality Checks: Enable periodic pop-up notifications that display your current session duration and net wins or losses. This feature promotes informed decision-making during active betting sessions.

Self-Exclusion: Temporarily or permanently block your access to the platform for periods ranging from 24 hours to indefinite exclusion. During self-exclusion, you cannot access your account, and any bonus offers are forfeited.

Warning Signs of Problem Gambling

You should consider seeking help if you:

• Spend more time or money on betting than you can afford
• Chase losses by placing increasingly larger bets
• Borrow money or sell possessions to fund betting activities
• Neglect work, family, or personal responsibilities due to gambling
• Feel anxious, depressed, or irritable when not betting
• Lie to family or friends about your betting habits

Support Resources

If you or someone you know needs assistance with gambling-related issues, contact these organizations:

National Institute of Mental Health and Neurosciences (NIMHANS): Provides counselling and treatment for gambling addiction. Contact their helpline or visit their centers in major Indian cities.

Gamblers Anonymous India: Offers peer support groups and recovery programs for individuals affected by problem gambling.

Mental Health Helplines: Contact national mental health support services for confidential guidance and referrals to specialized treatment providers.

You can also reach our customer support team to request immediate account restrictions or information about available resources.

We maintain strict policies to prevent money laundering, terrorist financing, and other financial crimes on our platform. These measures comply with international standards and Indian legal requirements governing financial transactions in the gaming sector.

Our AML Obligations

We are legally required to:

• Verify the identity of all users before processing withdrawals
• Monitor transactions for suspicious patterns or unusual activity
• Report suspected money laundering or terrorist financing to appropriate authorities
• Maintain detailed records of all financial transactions for a minimum of seven years
• Implement risk-based controls that adapt to emerging threats
• Cooperate with law enforcement investigations and regulatory audits

Know Your Customer Verification

All users must complete a comprehensive KYC process that includes:

Identity Verification: You must provide a valid government-issued identification document that displays your full legal name, date of birth, photograph, and document number. Acceptable documents include Aadhaar cards, PAN cards, passports, voter ID cards, and driving licenses.

Address Verification: You must submit proof of your residential address dated within the last three months. Accepted documents include utility bills (electricity, water, gas), bank statements, rental agreements, or government correspondence.

Payment Method Verification: You must demonstrate ownership of all payment methods used for deposits and withdrawals. This may require submitting bank statements, screenshots of e-wallet accounts, or credit card images (with sensitive information obscured).

Enhanced Due Diligence: Users making large transactions or exhibiting high-risk patterns may be subject to additional verification requirements, including source of funds documentation, employment verification, or video identification.

Transaction Monitoring

We employ automated systems and manual review processes to detect suspicious activity, including:

• Multiple deposits followed by immediate withdrawal requests without placing bets
• Use of multiple payment methods or accounts in rapid succession
• Transactions that appear inconsistent with your stated occupation or income level
• Patterns suggesting coordination with other users for money transfer purposes
• Unusual betting patterns that deviate from normal recreational use

Consequences of Violations

If we suspect your account is being used for money laundering or other illegal purposes, we will:

• Immediately freeze your account and block all transactions
• Conduct a thorough investigation into your account activity
• Request additional documentation to clarify the source and purpose of funds
• Report suspicious activity to financial intelligence units and law enforcement agencies
• Permanently close your account and forfeit funds if violations are confirmed
• Cooperate with legal proceedings and criminal investigations

You must not use our platform to facilitate money laundering, terrorist financing, fraud, or any other illegal activities. Violations may result in criminal prosecution under Indian law.

We are committed to protecting your personal information and maintaining your privacy in accordance with applicable Indian data protection laws. This section outlines what information we collect, how we use it, and your rights regarding your personal data.

Information We Collect

We gather several categories of personal information when you use our platform:

Account Information: During registration, we collect your name, date of birth, email address, phone number, residential address, and chosen username and password.

Verification Documents: For KYC purposes, we collect copies of identification documents, proof of address, and payment method verification materials.

Financial Information: We record details of all deposits, withdrawals, and betting transactions, including payment method identifiers, transaction amounts, and timestamps.

Technical Data: Our systems automatically collect IP addresses, device identifiers, browser types, operating systems, and access logs when you use our platform.

Behavioural Information: We track your betting patterns, game preferences, session duration, and interaction with platform features to improve our services and detect unusual activity.

Communication Records: We retain records of your interactions with customer support, including emails, chat transcripts, and phone call recordings.

How We Use Your Information

Your personal data serves multiple legitimate purposes:

• Processing your account registration and managing your profile
• Verifying your identity to comply with legal and regulatory obligations
• Processing deposits, withdrawals, and betting transactions
• Detecting and preventing fraud, money laundering, and other illegal activities
• Providing customer support and responding to your inquiries
• Sending important account notifications, security alerts, and platform updates
• Analyzing platform usage to improve user experience and develop new features
• Complying with legal obligations, court orders, and regulatory requests

We may also use your information to send promotional communications about bonuses, events, and special offers, but only if you have provided consent. You may withdraw this consent at any time through your account settings.

Information Sharing

We do not sell your personal information to third parties. However, we may share your data with:

• Payment processors to facilitate deposits and withdrawals
• Identity verification services to complete KYC checks
• Technology providers who support our platform infrastructure and security systems
• Legal authorities when required by law or to protect our legal rights
• Professional advisors, including lawyers and accountants, when necessary for business operations

All third parties who receive your information are contractually obligated to maintain confidentiality and use your data only for specified purposes.

Your Data Protection Rights

Under Indian data protection principles, you have the following rights:

• Access your personal information and request copies of data we hold about you
• Correct inaccurate or incomplete information in your account profile
• Request deletion of your personal data, subject to legal retention requirements
• Object to processing of your information for marketing purposes
• Request restriction of processing under certain circumstances
• Withdraw consent for optional data processing activities

To exercise these rights, contact our data protection team through the methods specified in your account. We will respond to valid requests within 30 days.

Data Security and Retention

We implement technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with restricted access, encrypted during transmission, and regularly backed up to prevent loss.

We retain your personal information for as long as your account remains active and for seven years after account closure to comply with legal obligations, resolve disputes, and enforce our terms. Some information may be retained longer if required by law or regulatory authorities.

Protecting your account, personal information, and financial transactions is our highest priority. We employ multiple layers of security controls to safeguard our platform against unauthorized access, cyber attacks, and fraudulent activities.

Technical Security Measures

Our platform incorporates advanced security technologies:

Data Encryption: All data transmitted between your device and our servers is protected by 256-bit SSL encryption, the same technology used by major financial institutions. This ensures that your login credentials, personal information, and payment details cannot be intercepted by unauthorized parties.

Secure Infrastructure: Our servers are housed in certified data centers with physical security controls, including biometric access restrictions, surveillance systems, and environmental monitoring. We maintain redundant systems to ensure continuous availability and data integrity.

Firewall Protection: Multi-layered firewalls filter incoming and outgoing traffic to block malicious requests and prevent unauthorized access attempts. Our security team continuously updates firewall rules to address emerging threats.

Regular Security Audits: Independent security experts conduct periodic vulnerability assessments and penetration testing to identify and address potential weaknesses in our systems. We promptly apply security patches and updates to maintain protection against known vulnerabilities.

Account Security Features

You can enhance your account protection through several features:

Two-Factor Authentication (2FA): Enable 2FA to require a time-based verification code in addition to your password when logging in. This code is generated by an authenticator app on your mobile device, preventing unauthorized access even if your password is compromised.

Strong Password Requirements: Your password must contain a minimum of eight characters, including uppercase and lowercase letters, numbers, and special characters. We recommend using unique passwords not used on other websites and changing your password regularly.

Login Notifications: Receive email or SMS alerts when your account is accessed from a new device or location. These notifications help you detect unauthorized access attempts quickly.

Session Management: Your login session automatically expires after a period of inactivity to prevent unauthorized access if you leave your device unattended. You can manually log out at any time to end your session immediately.

Activity Monitoring

We continuously monitor platform activity to detect and prevent security threats:

• Automated systems flag suspicious login attempts from unusual locations or devices
• Transaction monitoring identifies patterns consistent with account takeover or fraud
• Behavioural analysis detects deviations from your typical betting patterns
• Real-time alerts notify our security team of potential security incidents requiring immediate investigation

If we detect suspicious activity on your account, we may temporarily restrict access and contact you to verify the activity. This proactive approach protects your funds and personal information from unauthorized use.

Your Security Responsibilities

You play a critical role in maintaining account security:

• Never share your login credentials with anyone, including friends or family members
• Use a secure, private internet connection when accessing your account, avoiding public Wi-Fi networks
• Keep your contact information up to date to receive important security notifications
• Log out after each session, particularly when using shared or public devices
• Install reputable antivirus software on your devices and keep it updated
• Be cautious of phishing emails or messages claiming to be from our platform and requesting sensitive information
• Report any suspicious activity or suspected security breaches to our support team immediately

Incident Response

In the event of a security breach affecting your personal information, we will:

• Immediately investigate the incident to determine its scope and impact
• Take steps to contain the breach and prevent further unauthorized access
• Notify affected users within 72 hours of discovering the breach
• Cooperate with law enforcement and regulatory authorities as required
• Implement additional security measures to prevent similar incidents in the future

Your security is an ongoing commitment that requires collaboration between our technical safeguards and your responsible account management practices.